|
I'm a senior researcher at HP Labs Palo Alto. I joined HP Labs Bristol in 1996 and moved to HP Labs Palo Alto in 2002.
I am a member of IEEE and Computer Society since 2007. My background is on architecture and design of software systems and frameworks.
Current research
My current research is focused on business-driven IT
management (BDIM). The goal of BDIM is to to enable an enterprise to manage its IT services in accordance with its business objectives.
BDIM focuses on the impact of IT on business processes
and business results and vice versa; besides the
conventional IT metrics such as availability and
response time, it looks at key performance indicators (KPIs),
that is metrics that have significance from the point of
view of the business supported by the IT. The BDIM
approach aims at rethinking IT management from a
business perspective, either in an operational,
tactical or strategic context. For my current
thinking on BDIM, see my
blog (subscribe via RSS).
Publications
Here is a list of selected recent refereed publications.
Professional activity
Member of IEEE and Computer Society, part of the
IFIP Technical Committee on Communication Systems,
Workgroup on Management of Networks and Distributed
Systems.
I have been and I'm currently involved in the
organization of a number of conferences and workshops in
my current research domain (see
details)
| You can reach me at: |
|
Email:
|
claudio.bartolini@hp.com
|
|
Phone:
|
+1-650-236-4703
|
|
Fax:
|
+1-650-852-2986
|
|
Address:
|
Hewlett Packard Labs
1501 Page Mill Road - MS 1U 1126
Palo Alto, CA 94304-1126
|
|
Last Modified: November, 2007
|
printable version
