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Does Principal-Agent Theory Work?



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Kay-Yut Chen, Bernardo A. Huberman and Basak Kalkanci
Information Dynamics Laboratory, HP Labs



Abstract

We study the agency problem experimentally focusing on two issues that are central to its effectiveness. The first tests whether an incentive compatible direct revelation mechanism performs well when human agents are asked to report probabilistic information. The second addresses the principal’s lack of knowledge as to how effort levels relate to the final outcome. Our results reveal several behavioral effects that reduce the efficiency of the principal-agent mechanism. We find out that human agents underestimate low probabilities and overestimate high probabilities, introducing errors into what should be a truth-telling mechanism. Furthermore, principals were observed to underpay their agents by substantial amounts. These behavioral issues may explain why contracts designed through standard principal-agent models are seldom used in practice.


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