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Intelligent Process Data Warehouse for HPPM 5.0
Keyword(s): workflows; data warehousing; business intelligence
Abstract: Business Process Management Systems log a large amount of operational data about processes and about the (human and automated) resources involved in their executions. This information can be analyzed for assessing the quality of business operations, identify problems, and suggest solutions. However, current process analysis systems lack the functionalities required to provide information that can be immediately digested and used by business analysts to take decisions. This paper presents a system and a set of techniques that overcome this limitations, enabling the use of log data for efficient business-level analysis of business processes.
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