Jump to content United States-English
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP

hp.com home

Technical Reports

printable version

HP Labs

» Research
» News and events
» Technical reports
» About HP Labs
» Careers @ HP Labs
» People
» Worldwide sites
» Downloads
Content starts here

Click here for full text: PDF

Technology Experiences : What makes them Compelling?

Kidd, Alison


Keyword(s): pervasive mobile computing; consumer experience

Abstract: This report documents research undertaken in the summer of 2001 to investigate the nature of visitor experiences at the Explore@Bristol interactive science museum. The experimental work involved an observational study of visitor behaviour at six of the exhibits in Explore, augmented by interviews and discussions. The outcome is a provisional model of visitor experience identifying three dimensions that might make such experiences compelling: Drama /Sensation, Challenge/Self Expression, and Social. Though developed in the context of Explore, we consider the model to have wider application in the consumer space. Notes: Enquiries concerning this report should be directed to Richard Hull email: rh@hplb.hpl.hp.com

25 Pages

Back to Index

»Technical Reports

» 2009
» 2008
» 2007
» 2006
» 2005
» 2004
» 2003
» 2002
» 2001
» 2000
» 1990 - 1999

Heritage Technical Reports

» Compaq & DEC Technical Reports
» Tandem Technical Reports
Privacy statement Using this site means you accept its terms Feedback to HP Labs
© 2009 Hewlett-Packard Development Company, L.P.