HPL-2008-117Imaging Based Color Matching Advisor Service
Jain, Jhilmil; Bhatti, Nina
Keyword(s): image processing, advisory service, user study, focus groups, surveys, interviews, mobile, kiosk
Abstract: In this paper we describe a multimodal cosmetic advisory system that selects cosmetics appropriate for users' skin tone. This system is intended for commercial use to address the problem of color selection of cosmetic foundation. Based on surveys, semi-structured interviews, and focus groups, we have verified that visual selection of color foundation cosmetics is error prone, getting beauty advice in stores is intimidating, and that users desire customized advice. Thus, there is a need for a self- service advisory service. The results of our study indicate that both mobile and kiosk touch points are essential to cover the entire target population (women of all ages) since technical vs. social comfort, accuracy vs. convenience and social vs. individual needs play a huge role in the usage and adoption of advisory services.
Additional Publication Information: Submitted to CHI 2009, Boston, MA.
External Posting Date: September 21, 2008 [Abstract Only]. Approved for External Publication - External Copyright Consideration
Internal Posting Date: September 21, 2008 [Fulltext]