McDonnell, Ed; Waters, John; Shepherd, Keir ; MacDougall, Neil; Barfield, Lon; Wynne, Ben; Castle, Robert; Loh, Weng Wah; Chaiken, Alison; Gearon, Mark
Keyword(s): pervasive, ubiquitous, services, devices, association
Abstract: The way that people use devices has changed radically in recent years. Increasingly people are attracted more by great interaction design and the quality and value of the personalised device-service experience than by the technical specifications of devices and their connectivity. We envision a future where the digital world will become more physical and the physical world will become more digital. People will be surrounded by an environment which will be enhanced with an ever-increasing array of devices and other digitally enfranchised physical objects. Underpinning this vision will be a myriad of pervasive cloud-based services delivering content-rich and social-rich experiences. Devices will be specialized both in form and function for the delivery of particular cloud-based services and appropriate interaction with people. To deliver on this vision we see a need for an Experience Framework - a platform to develop and deploy cloud-based services and devices that support rich user experiences and allow these experiences to be enhanced when multiple devices are brought together. Only by considering people, devices and services together, as an inter-dependent eco-system, can rich, natural, life-integrated user experiences be created. This paper outlines a research approach and set of ambitious goals which has the potential to create a framework for realising and delivering a richer and more intergrated set of experiences.
External Posting Date: June 8, 2009 [Fulltext]. Approved for External Publication
Internal Posting Date: March 6, 2009 [Fulltext]