HP Labs Technical Reports

Voicemail Visualisation from Prototype to Plug In: Technology Transfer through Component Software

Loughran, Steve; Haddock, Nick; Tucker, Roger


Keyword(s):technology transfer; user interface design; voicemail

Abstract: This paper describes how we improved the display of voicemail messages in an email application. Our software was delivered as a drop in "ActiveX Control" for use within another application. We found that implementing the user interface as a software component was an effective method of transferring our technology from the lab to the field. It enabled the interface to be implemented in two months and integrated without merging source code. For effective user interaction the whole application had to be seamlessly integrated. We believe that our design consultancy proved as critical as the software.

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