HP Labs Technical Reports
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Usability Requirements for Collaborative Environments
Keyword(s): video conferencing; distance education; multicasting; human-computer interaction
Abstract: The current growth in video conferencing systems and tele-education applications is heralding a shift in the nature of Human Computer Interaction. The growth of new media technologies such as digital television, and the WWW is increasingly becoming a part of everyday communication and entertainment amongst individuals. These new interactive systems are likely to be accompanied by a need for a new model of design centered around user needs within participatory environments. As Paul Dourish [Dourish, 40] suggests, these new models of computer usage require an accompanying shift in the structure of the systems that are built. It is the intention of this study to examine this situation and to attempt to identify the requirements for delivering effective collaborative conferencing tools within corporate and educational environments.
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